Legal notice
Suggestions and Complaints
1 - Suggestions
PERFESSO deeply acknowledges the customer's opinions as it allows the implementation of improvements in the products and services provided. Thus, if, for any reason, customers are not satisfied with such services or with any of the purchased products, or, even, if they have any suggestions, PERFESSO would appreciate any situation being reported, preferably by a message to the contact form available on Contacts page at www.perfesso.com website.
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2 - Online Dispute Resolution
In the event of a dispute, the customer may refer to the Online Consumer Dispute Resolution entities identified on the https://webgate.ec.europa.eu/odr website.
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3 - Online Complaints Book
The Complaints Book in electronic format could be accessed on the https://www.livroreclamacoes.pt website.
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4 - Jurisdiction
The Terms and Conditions and all disputes arising in connection with them, including their validity, the use of the site, any purchase or contract therein shall be governed by the Portuguese law.
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